- Level
- confirmed
- Worst impact
- Degraded
- Components
- Basecamp 5
- Down Index
- 21of 100
What to do
Check whether you use Basecamp Basecamp 5. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 22m it lasted.
Anything that failed between 2022-09-26 10:07 UTC and 2022-09-26 12:29 UTC may need a replay.Subscribe to Basecamp's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Basecamp 2
- investigating
We're aware of a subset of customers experiencing delays receiving push notifications on mobile devices. These usually would have been delivered between 08:00 and 09:30 UTC. They may be delayed by up to 2 hours. We're investigating now, very sorry for the disruption.
provider
- resolved
Notification queues are operating normally. So sorry for the interruption today, folks.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-97a773e7af
Is Basecamp still down?
No, this incident was resolved 2022-09-26 12:29 UTC. For Basecamp's live state, see https://down.guide/basecamp.
How long did it last?
2h 22m, from 2022-09-26 10:07 UTC to 2022-09-26 12:29 UTC, by the times Basecamp posted.
What was affected?
Basecamp named Basecamp 5.
What caused it?
Basecamp hasn't published a root cause. If it does, it shows here.
Where does this come from?
Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.