- Level
- confirmed
- Worst impact
- Degraded
- Components
- Basecamp 5
- Down Index
- 25of 100
What to do
Check whether you use Basecamp Basecamp 5. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d it lasted.
Anything that failed between 2022-05-24 12:18 UTC and 2022-05-25 13:05 UTC may need a replay.Subscribe to Basecamp's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Basecamp 4
- investigating
We are aware of an incident with the latest release of the Basecamp 3 iOS app (3.18.0) that is causing the app to crash for some customers.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- identified
We have submitted a new build (3.18.1) of the Basecamp 3 iOS app to the Apple App Store. We will update here once this is approved and live.
provider
- resolved
A new version (3.18.1) of the Basecamp 3 app is now live in the Apple App Store.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9941b84ade
Is Basecamp still down?
No, this incident was resolved 2022-05-25 13:05 UTC. For Basecamp's live state, see https://down.guide/basecamp.
How long did it last?
1d, from 2022-05-24 12:18 UTC to 2022-05-25 13:05 UTC, by the times Basecamp posted.
What was affected?
Basecamp named Basecamp 5.
What caused it?
Basecamp hasn't published a root cause. If it does, it shows here.
Where does this come from?
Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.