- Level
- confirmed
- Worst impact
- Degraded
- Components
- Basecamp 5
- Down Index
- 20of 100
What to do
Check whether you use Basecamp Basecamp 5. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 26m it lasted.
Anything that failed between 2020-07-09 12:06 UTC and 2020-07-09 13:33 UTC may need a replay.Subscribe to Basecamp's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Basecamp 3
- investigating
We're currently investigating slow background operations that affect moves, copies and chat message publishing in Campfire.
provider
- investigating
We have isolated a possible cause for the issue and are working on remediation. We're also seeing delays on notifications and it's possible some notifications will end up being duplicated in the Hey menu.
provider
- resolved
We've cleared the cause that was affecting our database load and background queues are again back to normal levels. Everything should be fine again.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-bc2ac46723
Is Basecamp still down?
No, this incident was resolved 2020-07-09 13:33 UTC. For Basecamp's live state, see https://down.guide/basecamp.
How long did it last?
1h 26m, from 2020-07-09 12:06 UTC to 2020-07-09 13:33 UTC, by the times Basecamp posted.
What was affected?
Basecamp named Basecamp 5.
What caused it?
Basecamp hasn't published a root cause. If it does, it shows here.
Where does this come from?
Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.