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Basecamp

Delays to daily activity digest emails

Degraded Lasted 27m · started · Basecamp's page

Level
confirmed
Worst impact
Degraded
Components
Basecamp 5
Down Index
18of 100

What to do

  • Check whether you use Basecamp Basecamp 5. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 27m it lasted.

    Anything that failed between 2022-06-01 07:39 UTC and 2022-06-01 08:06 UTC may need a replay.
  • Subscribe to Basecamp's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Basecamp 2

  1. investigating

    We are aware of delays with sending the daily activity digest email for customer accounts. We're investigating now.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d563140b69

Is Basecamp still down?

No, this incident was resolved 2022-06-01 08:06 UTC. For Basecamp's live state, see https://down.guide/basecamp.

How long did it last?

27m, from 2022-06-01 07:39 UTC to 2022-06-01 08:06 UTC, by the times Basecamp posted.

What was affected?

Basecamp named Basecamp 5.

What caused it?

Basecamp hasn't published a root cause. If it does, it shows here.

Where does this come from?

Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.