- Level
- confirmed
- Worst impact
- Major outage
- Components
- Basecamp 5
- Down Index
- 39of 100
What to do
Check whether you use Basecamp Basecamp 5. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 18m it lasted.
Anything that failed between 2022-04-04 07:13 UTC and 2022-04-04 07:31 UTC may need a replay.Subscribe to Basecamp's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Basecamp 2
- investigating
We're investigating an issue with Basecamp account registrations not working correctly at the moment. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.
provider
- resolved
Signups should be working normally again.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f6300bab95
Is Basecamp still down?
No, this incident was resolved 2022-04-04 07:31 UTC. For Basecamp's live state, see https://down.guide/basecamp.
How long did it last?
18m, from 2022-04-04 07:13 UTC to 2022-04-04 07:31 UTC, by the times Basecamp posted.
What was affected?
Basecamp named Basecamp 5.
What caused it?
Basecamp hasn't published a root cause. If it does, it shows here.
Where does this come from?
Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.