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Bitbucket

Users receiving errors when attempting to load BitBucket

Partial outage Lasted 1h 10m · started · Bitbucket's page

Level
confirmed
Worst impact
Partial outage
Components
Website, API, Git via SSH, Authentication and user management, Git via HTTPS, Webhooks, Source downloads, Pipelines, Git LFS, Email delivery, Purchasing & Licensing, Signup
Down Index
57of 100

What to do

  • Check whether you use Bitbucket Website, API, Git via SSH, Authentication and user management and 8 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 10m it lasted.

    Anything that failed between 2025-05-25 23:45 UTC and 2025-05-26 00:56 UTC may need a replay.
  • Subscribe to Bitbucket's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bitbucket works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bitbucket 3

  1. investigating

    We are aware of some users experiencing issues loading Bitbucket and may be receiving errors such as '500 internal server error'. Our team is investigating this issue with urgency and will provide an update as soon as possible.

    provider

  2. monitoring

    Our team has mitigated the issue that caused error messages when loading Bitbucket. We are continuing to monitor at this time to ensure performance has been restored, and resolve the root cause.

    provider

  3. resolved

    Our team has mitigated the issue that caused error messages when loading Bitbucket. Bitbucket should now function correctly for all previously impacted users.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-50149a63ca

Is Bitbucket still down?

No, this incident was resolved 2025-05-26 00:56 UTC. For Bitbucket's live state, see https://down.guide/bitbucket.

How long did it last?

1h 10m, from 2025-05-25 23:45 UTC to 2025-05-26 00:56 UTC, by the times Bitbucket posted.

What was affected?

Bitbucket named Website, API, Git via SSH, Authentication and user management and 8 more.

What caused it?

Bitbucket hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bitbucket's official status page, https://bitbucket.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.