- Level
- confirmed
- Worst impact
- Degraded
- Components
- Website
- Down Index
- 36of 100
What to do
Check whether you use Bitbucket Website. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 10h 7m it lasted.
Anything that failed between 2025-02-20 11:52 UTC and 2025-02-20 22:00 UTC may need a replay.Subscribe to Bitbucket's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=bitbucket works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bitbucket 5
- investigating
We are currently investigating an issue impacting some customers who are seeing intermittent errors accessing the Bitbucket.org website.
provider
- identified
We've identified an issue with some customers DNS configuration that can be blocking some Bitbucket assets. We are still investigating and will update statuspage with more information shortly.
provider
- identified
We've identified an issue with some customers DNS configuration not resolving Atlassian domains correctly. If you are experiencing errors accessing Bitbucket, we advise allowlisting the following domains in your DNS configuration: https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/ We are still investigating the issue with vendors and will update statuspage as we learn more.
provider
- monitoring
We have rolled out a fix for this issue and are seeing recovery for Bitbucket users. Please refresh the page and it should fix the issue. We are currently monitoring the fix and further investigating root cause.
provider
- resolved
After monitoring, this incident is now resolved. If you continue to see issues, please ensure you are not using a stale / old tab and are loading a fresh version of Bitbucket in your browser.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-8c1c621462
Is Bitbucket still down?
No, this incident was resolved 2025-02-20 22:00 UTC. For Bitbucket's live state, see https://down.guide/bitbucket.
How long did it last?
10h 7m, from 2025-02-20 11:52 UTC to 2025-02-20 22:00 UTC, by the times Bitbucket posted.
What was affected?
Bitbucket named Website.
What caused it?
Bitbucket hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bitbucket's official status page, https://bitbucket.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.