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Bitbucket

Users are experiencing reCaptcha errors while signing up

Major outage Lasted 1h 21m · started · Bitbucket's page

Level
confirmed
Worst impact
Major outage
Components
Signup
Down Index
53of 100

What to do

  • Check whether you use Bitbucket Signup. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 21m it lasted.

    Anything that failed between 2024-09-12 02:08 UTC and 2024-09-12 03:28 UTC may need a replay.
  • Subscribe to Bitbucket's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bitbucket works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bitbucket 3

  1. investigating

    Users attempting to sign up are encountering reCaptcha errors that are preventing a successful signup.

    provider

  2. monitoring

    We have identified the root cause and the issue appears to be resolved.

    provider

  3. resolved

    This issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9aefcd9ab0

Is Bitbucket still down?

No, this incident was resolved 2024-09-12 03:28 UTC. For Bitbucket's live state, see https://down.guide/bitbucket.

How long did it last?

1h 21m, from 2024-09-12 02:08 UTC to 2024-09-12 03:28 UTC, by the times Bitbucket posted.

What was affected?

Bitbucket named Signup.

What caused it?

Bitbucket hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bitbucket's official status page, https://bitbucket.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.