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Bitbucket

Customers may experience delays receiving emails

Partial outage Lasted 3h 41m · started · Bitbucket's page

Level
confirmed
Worst impact
Partial outage
Components
Website, API, Git via SSH, Authentication and user management, Git via HTTPS, Webhooks, Source downloads, Pipelines, Git LFS, Email delivery, Purchasing & Licensing, Signup
Down Index
59of 100

What to do

  • Check whether you use Bitbucket Website, API, Git via SSH, Authentication and user management and 8 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 41m it lasted.

    Anything that failed between 2025-06-04 17:17 UTC and 2025-06-04 20:59 UTC may need a replay.
  • Subscribe to Bitbucket's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bitbucket works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bitbucket 2

  1. investigating

    We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

    provider

  2. resolved

    Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c06e5268fe

Is Bitbucket still down?

No, this incident was resolved 2025-06-04 20:59 UTC. For Bitbucket's live state, see https://down.guide/bitbucket.

How long did it last?

3h 41m, from 2025-06-04 17:17 UTC to 2025-06-04 20:59 UTC, by the times Bitbucket posted.

What was affected?

Bitbucket named Website, API, Git via SSH, Authentication and user management and 8 more.

What caused it?

Bitbucket hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bitbucket's official status page, https://bitbucket.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.