Skip to main content
Canva

Users are experiencing issues generating video through Magic Media

Degraded Lasted 13h 13m · started · Canva's page

Level
confirmed
Worst impact
Degraded
Down Index
23of 100

What to do

  • Check whether your product depends on Canva. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 13m it lasted.

    Anything that failed between 2025-10-29 16:10 UTC and 2025-10-30 05:22 UTC may need a replay.
  • Subscribe to Canva's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=canva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Canva 3

  1. identified

    Users may experience issues when trying to generate videos through Magic Media.

    provider

  2. monitoring

    - Fix has been implemented. Users should be able to generate videos with Magic Media now.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0e9afb0f19

Is Canva still down?

No, this incident was resolved 2025-10-30 05:22 UTC. For Canva's live state, see https://down.guide/canva.

How long did it last?

13h 13m, from 2025-10-29 16:10 UTC to 2025-10-30 05:22 UTC, by the times Canva posted.

What caused it?

Canva hasn't published a root cause. If it does, it shows here.

Where does this come from?

Canva's official status page, https://www.canvastatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.