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Canva

Apps Creation Issue

Degraded Lasted 4h 28m · started · Canva's page

Level
confirmed
Worst impact
Degraded
Components
Apps
Down Index
22of 100

What to do

  • Check whether you use Canva Apps. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 28m it lasted.

    Anything that failed between 2026-01-23 01:31 UTC and 2026-01-23 05:59 UTC may need a replay.
  • Subscribe to Canva's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=canva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Canva 2

  1. identified

    Event: We are aware that apps created after 2026-01-21 00:00:00 UTC are generated with an ID that contain an underscore which results in developers experiencing CORS issues and unable to test locally. Workaround: Please use Firefox as your browser for now, which should allow you to continue testing. We're actively working on a fix and will share more details about the specific issue shortly. Thanks for your patience, and apologies for the disruption to your workflow.

    provider

  2. resolved

    This incident is now resolved. Thank you for your patience and understanding.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1f1d3cbe46

Is Canva still down?

No, this incident was resolved 2026-01-23 05:59 UTC. For Canva's live state, see https://down.guide/canva.

How long did it last?

4h 28m, from 2026-01-23 01:31 UTC to 2026-01-23 05:59 UTC, by the times Canva posted.

What was affected?

Canva named Apps.

What caused it?

Canva hasn't published a root cause. If it does, it shows here.

Where does this come from?

Canva's official status page, https://www.canvastatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.