Some users may experience an error upon accessing their Canva designs.

What to do

• Check whether your product depends on Canva. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 24m it lasted.

  Anything that failed between 2025-12-17 22:25 UTC and 2025-12-18 01:50 UTC may need a replay.

• Subscribe to Canva's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=canva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Canva 4

1. investigatingDec 17, 2025, 10:25 PM UTC

   We are currently investigating the issue and will keep you updated.

   provider

2. investigatingDec 17, 2025, 10:33 PM UTC

   We are currently investigating the issue and will keep you updated.

   provider

3. monitoringDec 17, 2025, 11:28 PM UTC

   We have put a fix in place and Canva has recovered. We are continuously monitoring the issue.

   provider

4. resolvedDec 18, 2025, 1:50 AM UTC

   This incident is now resolved. Thank you for your patience and understanding.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.