- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Downloading designs
- Down Index
- 30of 100
What to do
Check whether you use Canva Downloading designs. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 3m it lasted.
Anything that failed between 2026-01-28 22:18 UTC and 2026-01-29 00:21 UTC may need a replay.Subscribe to Canva's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=canva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Canva 2
- identified
Some users may experience download issues with designs that include uploaded photos or image files.
provider
- resolved
Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c1f84f8ad8
Is Canva still down?
No, this incident was resolved 2026-01-29 00:21 UTC. For Canva's live state, see https://down.guide/canva.
How long did it last?
2h 3m, from 2026-01-28 22:18 UTC to 2026-01-29 00:21 UTC, by the times Canva posted.
What was affected?
Canva named Downloading designs.
What caused it?
Canva hasn't published a root cause. If it does, it shows here.
Where does this come from?
Canva's official status page, https://www.canvastatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.