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Canva

Some users are experiencing issues with AI image and video generation.

Partial outage Lasted 1d · started · Canva's page

Level
confirmed
Worst impact
Partial outage
Down Index
33of 100

What to do

  • Check whether your product depends on Canva. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d it lasted.

    Anything that failed between 2026-04-08 09:23 UTC and 2026-04-09 09:54 UTC may need a replay.
  • Subscribe to Canva's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=canva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Canva 3

  1. identified

    Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.

    provider

  2. identified

    Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.

    provider

  3. resolved

    This incident is now resolved. Thank you for your patience and understanding.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e7ed8ab88e

Is Canva still down?

No, this incident was resolved 2026-04-09 09:54 UTC. For Canva's live state, see https://down.guide/canva.

How long did it last?

1d, from 2026-04-08 09:23 UTC to 2026-04-09 09:54 UTC, by the times Canva posted.

What caused it?

Canva hasn't published a root cause. If it does, it shows here.

Where does this come from?

Canva's official status page, https://www.canvastatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.