- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Sync Engine
- Down Index
- 37of 100
What to do
Check whether you use Census Sync Engine. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 37m it lasted.
Anything that failed between 2024-09-20 20:18 UTC and 2024-09-20 22:55 UTC may need a replay.Subscribe to Census's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=census works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Census 3
- identified
Sync Alerts were deleted from our database in the last 2 days. The cause has been identified, and we are working on restoring the deleted alerts.
provider
- identified
As part of this incident, any sync runs that should have triggered an alert in the last 2 days would not have resulted in an email alert. Once we restore the alert data, any sync runs that fail will trigger an alert, even though the sync may have been failing for the last 2 days. In very rare cases, we may email you at most twice about a failure as we perform the recovery process.
provider
- resolved
Sync Alert data has been restored. Sync alerting should work again for any syncs that trigger alerts moving forward.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-018a329925
Is Census still down?
No, this incident was resolved 2024-09-20 22:55 UTC. For Census's live state, see https://down.guide/census.
How long did it last?
2h 37m, from 2024-09-20 20:18 UTC to 2024-09-20 22:55 UTC, by the times Census posted.
What was affected?
Census named Sync Engine.
What caused it?
Census hasn't published a root cause. If it does, it shows here.
Where does this come from?
Census's official status page, https://status.getcensus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.