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Census

Subset of syncs are failing with, "Passed `nil` into T.must"

Degraded Lasted 2h 19m · started · Census's page

Level
confirmed
Worst impact
Degraded
Components
Sync Engine
Down Index
26of 100

What to do

  • Check whether you use Census Sync Engine. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 19m it lasted.

    Anything that failed between 2025-11-12 17:41 UTC and 2025-11-12 20:01 UTC may need a replay.
  • Subscribe to Census's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=census works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Census 4

  1. identified

    The issue has been identified and a fix is being implemented.

    provider

  2. monitoring

    The error impacting some customer syncs has now been resolved and syncs are recovering. The syncs impacted were runs with no new data changes to process. This happened due to a recent update that removed the part of our system that correctly handled "no change" scenarios. As a result, syncs without updates failed instead of completing successfully. Syncs with actual data changes were unaffected. We've rolled back the change, and all syncs are now running normally.

    provider

  3. monitoring

    The error impacting some customer syncs has now been resolved and syncs are recovering. The syncs impacted were runs with no new data changes to process. This happened due to a recent update that removed the part of our system that correctly handled "no change" scenarios. As a result, syncs without updates failed instead of completing successfully. Syncs with actual data changes were unaffected. We've rolled back the change, and all syncs are now running normally.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-197041aa22

Is Census still down?

No, this incident was resolved 2025-11-12 20:01 UTC. For Census's live state, see https://down.guide/census.

How long did it last?

2h 19m, from 2025-11-12 17:41 UTC to 2025-11-12 20:01 UTC, by the times Census posted.

What was affected?

Census named Sync Engine.

What caused it?

Census hasn't published a root cause. If it does, it shows here.

Where does this come from?

Census's official status page, https://status.getcensus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.