Census: Some users unable to log in to Census UI

What to do

Check whether you use Census Census Sync Management UI. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1h it lasted.
Anything that failed between 2024-04-19 16:23 UTC and 2024-04-19 17:22 UTC may need a replay.
Subscribe to Census's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=census works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingApr 19, 2024, 4:23 PM UTC
Census management UI login is failing with "Verify Your Email" and "Something went wrong with your session" for some users. We are investigating.
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identifiedApr 19, 2024, 4:49 PM UTC
The issue has been identified and a fix is being implemented.
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monitoringApr 19, 2024, 4:53 PM UTC
A fix has been implemented and we are monitoring the results.
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resolvedApr 19, 2024, 5:22 PM UTC
This incident has been resolved.
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Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Census still down?

No, this incident was resolved 2024-04-19 17:22 UTC. For Census's live state, see https://down.guide/census.

How long did it last?

1h, from 2024-04-19 16:23 UTC to 2024-04-19 17:22 UTC, by the times Census posted.

What was affected?

Census named Census Sync Management UI.

What caused it?

Census hasn't published a root cause. If it does, it shows here.

Where does this come from?

Census's official status page, https://status.getcensus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.