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Census

Sync Completion Rate Slowed

Degraded Lasted 27m · started · Census's page

Level
confirmed
Worst impact
Degraded
Components
Sync Engine
Down Index
23of 100

What to do

  • Check whether you use Census Sync Engine. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 27m it lasted.

    Anything that failed between 2024-11-15 04:06 UTC and 2024-11-15 04:33 UTC may need a replay.
  • Subscribe to Census's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=census works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Census 4

  1. investigating

    Syncs are completing at slower than usual rates and we are investigating the issue

    provider

  2. identified

    We have identified stuck sync workers and we are replacing these containers with new capacity

    provider

  3. monitoring

    We have rolled back a feature that we believe caused the slowdown and added extra capacity to compensate for the slowdown. Sync completion rates have returned to normal levels and any slowdown or queueing should be resolved in the next 30 minutes.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7b59327f14

Is Census still down?

No, this incident was resolved 2024-11-15 04:33 UTC. For Census's live state, see https://down.guide/census.

How long did it last?

27m, from 2024-11-15 04:06 UTC to 2024-11-15 04:33 UTC, by the times Census posted.

What was affected?

Census named Sync Engine.

What caused it?

Census hasn't published a root cause. If it does, it shows here.

Where does this come from?

Census's official status page, https://status.getcensus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.