- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Sync Engine
- Down Index
- 40of 100
What to do
Check whether you use Census Sync Engine. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 17h 43m it lasted.
Anything that failed between 2025-04-04 22:40 UTC and 2025-04-05 16:23 UTC may need a replay.Subscribe to Census's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=census works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Census 5
- investigating
We are currently investigating issue with some syncs failing with mismatch errors.
provider
- monitoring
We experienced a performance issue from ~3:00-3:15pm Pacific that may have caused some syncs to fail with a message about "mismatch counts". We believe we have resolved the problem, but syncs that encountered the issue may not report an error until sometime after the fact, so errors may continue to trickle in. If you encounter this error, please attempt to rerun your sync. If a rerun does not succeed, please contact support.
provider
- monitoring
This issue is resolved.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7cc4f5a81f
Is Census still down?
No, this incident was resolved 2025-04-05 16:23 UTC. For Census's live state, see https://down.guide/census.
How long did it last?
17h 43m, from 2025-04-04 22:40 UTC to 2025-04-05 16:23 UTC, by the times Census posted.
What was affected?
Census named Sync Engine.
What caused it?
Census hasn't published a root cause. If it does, it shows here.
Where does this come from?
Census's official status page, https://status.getcensus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.