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Census

Sync performance degraded

Degraded Lasted 43m · started · Census's page

Level
confirmed
Worst impact
Degraded
Components
Sync Engine
Down Index
24of 100

What to do

  • Check whether you use Census Sync Engine. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 43m it lasted.

    Anything that failed between 2024-10-02 06:02 UTC and 2024-10-02 06:45 UTC may need a replay.
  • Subscribe to Census's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=census works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Census 3

  1. investigating

    We are currently investigating an issue causing slow sync execution. The team has been paged and is currently investigating the cause of the issue. Census management console is unaffected and there are no problems with sync completion at this time. Only the speed of sync execution is currently affected. We will update the status page once the issue is identified.

    provider

  2. monitoring

    An issue with an earlier deployment was identified as cause of the issue. The issue has been fixed and sync engine has largely recovered. The team is monitoring the recovery and expect it to be resolved shortly.

    provider

  3. resolved

    The team considers this issue resolved. We will continue to monitor for delayed issues but do not expect any further impact.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8ec19882ca

Is Census still down?

No, this incident was resolved 2024-10-02 06:45 UTC. For Census's live state, see https://down.guide/census.

How long did it last?

43m, from 2024-10-02 06:02 UTC to 2024-10-02 06:45 UTC, by the times Census posted.

What was affected?

Census named Sync Engine.

What caused it?

Census hasn't published a root cause. If it does, it shows here.

Where does this come from?

Census's official status page, https://status.getcensus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.