Census: Partial Sync Outage

What to do

Check whether you use Census Sync Engine. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 5h 5m it lasted.
Anything that failed between 2024-09-11 19:00 UTC and 2024-09-12 00:06 UTC may need a replay.
Subscribe to Census's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=census works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

identifiedSep 11, 2024, 7:00 PM UTC
Syncs empty unload batches have a chance of failing with either a "IO Error: No files found that match the pattern IGNORED_EMPTY_FILE" or a "Parquet Conversion Error". The issue has been identified and a fix is being released.
provider
monitoringSep 11, 2024, 7:23 PM UTC
A fix has been implemented and we are monitoring the results.
provider
investigatingSep 11, 2024, 8:50 PM UTC
A subset of the previously affected syncs are now hitting "No function matches the given name and argument types" errors. It's primarily limited to advanced sync engine mirror syncs with no deletes. Investigation continues.
provider
resolvedSep 12, 2024, 12:06 AM UTC
The issue has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Census still down?

No, this incident was resolved 2024-09-12 00:06 UTC. For Census's live state, see https://down.guide/census.

How long did it last?

5h 5m, from 2024-09-11 19:00 UTC to 2024-09-12 00:06 UTC, by the times Census posted.

What was affected?

Census named Sync Engine.

What caused it?

Census hasn't published a root cause. If it does, it shows here.

Where does this come from?

Census's official status page, https://status.getcensus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.