Delays starting scheduled syncs

What to do

• Check whether you use Census Sync Engine. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 20h 58m it lasted.

  Anything that failed between 2024-06-27 20:46 UTC and 2024-06-28 17:44 UTC may need a replay.

• Subscribe to Census's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=census works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Census 3

1. investigatingJun 27, 2024, 8:46 PM UTC

   We are currently experiencing delays of up to 20 minutes starting scheduled syncs due to a downstream vendor dependency. This is especially pronounced for syncs that run at common times (e.g., around hour boundaries). We are working with the vendor to identify and fix the issue.

   provider

2. monitoringJun 28, 2024, 3:36 AM UTC

   We have identified the issue, which appears to have predominantly impacted syncs scheduled to run around 9am Eastern/6am Pacific. We have put in place a mitigation and will monitor sync runs running that time tomorrow to make sure the issue does not recur.

   provider

3. resolvedJun 28, 2024, 5:44 PM UTC

   We have confirmed that syncs are now running as scheduled.

   provider

Corrections

None so far.

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