- Level
- confirmed
- Worst impact
- Degraded
- Components
- API (EU)
- Regions
- eu
What to do
Check whether you use Chargebee API (EU) in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 18h it lasted.
Anything that failed between 2026-10-08 14:31 UTC and 2026-10-10 09:24 UTC may need a replay.Subscribe to Chargebee's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=chargebee works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Chargebee 3
- identified
We are investigating a service interruption affecting our API. We will provide updates as we progress.
provider
- monitoring
We experienced intermittent API errors between 12:50 UTC and 14:26 UTC. Services have recovered, and we are monitoring them for ongoing stability.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0b6004d59d
Is Chargebee still down?
No, this incident was resolved 2026-10-10 09:24 UTC. For Chargebee's live state, see https://down.guide/chargebee.
How long did it last?
1d 18h, from 2026-10-08 14:31 UTC to 2026-10-10 09:24 UTC, by the times Chargebee posted.
What was affected?
Chargebee named API (EU) in eu.
What caused it?
Chargebee hasn't published a root cause. If it does, it shows here.
Where does this come from?
Chargebee's official status page, https://status.chargebee.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.