- Level
- confirmed
- Worst impact
- Partial outage
- Components
- API (US)
- Regions
- us
- Down Index
- 44of 100
What to do
Check whether you use Chargebee API (US) in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h it lasted.
Anything that failed between 2026-09-29 12:35 UTC and 2026-09-29 14:35 UTC may need a replay.Subscribe to Chargebee's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=chargebee works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Chargebee 2
- monitoring
Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e9bdfcb07f
Is Chargebee still down?
No, this incident was resolved 2026-09-29 14:35 UTC. For Chargebee's live state, see https://down.guide/chargebee.
How long did it last?
2h, from 2026-09-29 12:35 UTC to 2026-09-29 14:35 UTC, by the times Chargebee posted.
What was affected?
Chargebee named API (US) in us.
What caused it?
Chargebee hasn't published a root cause. If it does, it shows here.
Where does this come from?
Chargebee's official status page, https://status.chargebee.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.