- Level
- confirmed
- Worst impact
- Degraded
- Components
- GoCardless
- Down Index
- 28of 100
What to do
Check whether you use Chargebee GoCardless. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 45m it lasted.
Anything that failed between 2026-02-24 14:36 UTC and 2026-02-24 15:21 UTC may need a replay.Subscribe to Chargebee's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=chargebee works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Chargebee 3
- investigating
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GoCardless. GoCardless has confirmed that some users are experiencing a blank screen when accessing the GoCardless Dashboard. There have also been reports of API disruptions. More details here - https://www.gocardless-status.com/incidents/01KJ7YN58MXE8PKB2WRDB4HGYK
provider
- monitoring
GoCardless have identified the root cause and implemented a fix. Access to the GoCardless dashboard and APIs is recovering at the moment.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1f835a101a
Is Chargebee still down?
No, this incident was resolved 2026-02-24 15:21 UTC. For Chargebee's live state, see https://down.guide/chargebee.
How long did it last?
45m, from 2026-02-24 14:36 UTC to 2026-02-24 15:21 UTC, by the times Chargebee posted.
What was affected?
Chargebee named GoCardless.
What caused it?
Chargebee hasn't published a root cause. If it does, it shows here.
Where does this come from?
Chargebee's official status page, https://status.chargebee.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.