- Level
- confirmed
- Worst impact
- Degraded
- Components
- Avalara
- Down Index
- 30of 100
What to do
Check whether you use Chargebee Avalara. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 48m it lasted.
Anything that failed between 2026-08-24 15:59 UTC and 2026-08-24 17:47 UTC may need a replay.Subscribe to Chargebee's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=chargebee works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Chargebee 2
- monitoring
Between 14:54 UTC and 15:32 UTC, we experienced intermittent errors with our tax calculation provider, Avalara, which temporarily impacted a few API requests. The errors have stopped, and we are continuing to monitor services to ensure stability.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-31bdd7e7ba
Is Chargebee still down?
No, this incident was resolved 2026-08-24 17:47 UTC. For Chargebee's live state, see https://down.guide/chargebee.
How long did it last?
1h 48m, from 2026-08-24 15:59 UTC to 2026-08-24 17:47 UTC, by the times Chargebee posted.
What was affected?
Chargebee named Avalara.
What caused it?
Chargebee hasn't published a root cause. If it does, it shows here.
Where does this come from?
Chargebee's official status page, https://status.chargebee.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.