- Level
- confirmed
- Worst impact
- Degraded
- Components
- Webhooks (US), Webhooks (AU)
- Regions
- us
- Down Index
- 38of 100
What to do
Check whether you use Chargebee Webhooks (US), Webhooks (AU) in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 5h it lasted.
Anything that failed between 2026-04-09 06:36 UTC and 2026-04-10 11:51 UTC may need a replay.Subscribe to Chargebee's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=chargebee works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Chargebee 3
- monitoring
We are currently monitoring an issue causing background processing delays. As a result, you may notice delays in payment status updates and slower sync times for third-party integrations. Core platform functionality remains completely unaffected, and we have implemented safeguards to maintain overall system stability while we resolve the actual root cause.
provider
- monitoring
We have successfully deployed a patch to address the underlying issue. We will continue to monitor the system to ensure ongoing stability. Thank you for your patience while we worked to resolve this issue.
provider
- resolved
We have concluded our monitoring period and observed no further issues. All systems are operating normally. Thank you for your continued patience.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-77cdcbb2ba
Is Chargebee still down?
No, this incident was resolved 2026-04-10 11:51 UTC. For Chargebee's live state, see https://down.guide/chargebee.
How long did it last?
1d 5h, from 2026-04-09 06:36 UTC to 2026-04-10 11:51 UTC, by the times Chargebee posted.
What was affected?
Chargebee named Webhooks (US), Webhooks (AU) in us.
What caused it?
Chargebee hasn't published a root cause. If it does, it shows here.
Where does this come from?
Chargebee's official status page, https://status.chargebee.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.