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Chargebee

API Service Degradation

Degraded Lasted 0m · started · Chargebee's page

Level
confirmed
Worst impact
Degraded
Components
API (US)
Regions
us
Down Index
23of 100

What to do

  • Check whether you use Chargebee API (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-07-20 13:10 UTC and 2026-07-20 13:10 UTC may need a replay.
  • Subscribe to Chargebee's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=chargebee works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Chargebee 1

  1. resolved

    We experienced intermittent API request timeouts in the US region between 12:38 UTC and 12:43 UTC. The issue has since been resolved, and services are operating normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7895e30f41

Is Chargebee still down?

No, this incident was resolved 2026-07-20 13:10 UTC. For Chargebee's live state, see https://down.guide/chargebee.

How long did it last?

0m, from 2026-07-20 13:10 UTC to 2026-07-20 13:10 UTC, by the times Chargebee posted.

What was affected?

Chargebee named API (US) in us.

What caused it?

Chargebee hasn't published a root cause. If it does, it shows here.

Where does this come from?

Chargebee's official status page, https://status.chargebee.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.