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Chargebee

API Service Degradation

Degraded Lasted 0m · started · Chargebee's page

Level
confirmed
Worst impact
Degraded
Components
API (US)
Regions
us
Down Index
23of 100

What to do

  • Check whether you use Chargebee API (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-02-26 16:45 UTC and 2026-02-26 16:45 UTC may need a replay.
  • Subscribe to Chargebee's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=chargebee works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Chargebee 3

  1. investigating

    We have noticed intermittent API failures in US Region, Our team is investigating the cause and will provide updates as soon as we have more information.

    provider

  2. monitoring

    We have not observed any errors since 14:46 UTC. We are monitoring the API responses.

    provider

  3. resolved

    We experienced intermittent API request timeouts during two brief one-minute windows between 14:23 and 14:46 UTC. The issue has since been resolved, and services are operating normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a96f896b33

Is Chargebee still down?

No, this incident was resolved 2026-02-26 16:45 UTC. For Chargebee's live state, see https://down.guide/chargebee.

How long did it last?

0m, from 2026-02-26 16:45 UTC to 2026-02-26 16:45 UTC, by the times Chargebee posted.

What was affected?

Chargebee named API (US) in us.

What caused it?

Chargebee hasn't published a root cause. If it does, it shows here.

Where does this come from?

Chargebee's official status page, https://status.chargebee.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.