- Level
- confirmed
- Worst impact
- Major outage
- Components
- Email Notifications (US), Email Notifications (EU), Email Notifications (AU)
- Regions
- eu, us
- Down Index
- 61of 100
What to do
Check whether you use Chargebee Email Notifications (US), Email Notifications (EU), Email Notifications (AU) in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 57m it lasted.
Anything that failed between 2026-06-11 23:15 UTC and 2026-06-12 02:12 UTC may need a replay.Subscribe to Chargebee's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=chargebee works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Chargebee 8
- investigating
We are investigating an issue with our email provider that is causing delays in system notifications. Our team is working with the email provider to restore normal functionality. We will keep you posted as we progress.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
A fix has been implemented. We are coordinating with our email provider to activate these changes and fully restore notification services.
provider
- identified
Our team is following up with the email provider to expedite the restoration of notification services. We will keep you posted as we progress.
provider
- identified
We are working with our email provider to expedite the resolution. We will provide another update as soon as notifications begin processing again.
provider
- monitoring
Email service has been restored, and new notifications are now being delivered as expected. We will reprocess all queued emails to ensure that any messages delayed during this period are successfully delivered.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c3ca729957
Is Chargebee still down?
No, this incident was resolved 2026-06-12 02:12 UTC. For Chargebee's live state, see https://down.guide/chargebee.
How long did it last?
2h 57m, from 2026-06-11 23:15 UTC to 2026-06-12 02:12 UTC, by the times Chargebee posted.
What was affected?
Chargebee named Email Notifications (US), Email Notifications (EU), Email Notifications (AU) in eu, us.
What caused it?
Chargebee hasn't published a root cause. If it does, it shows here.
Where does this come from?
Chargebee's official status page, https://status.chargebee.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.