- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 28of 100
What to do
Check whether your product depends on Chargebee. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 50m it lasted.
Anything that failed between 2026-09-03 19:03 UTC and 2026-09-03 19:53 UTC may need a replay.Subscribe to Chargebee's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=chargebee works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Chargebee 4
- investigating
We are investigating an issue that is preventing new users from signing up. We will provide an update as soon as we have more information.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e125196a5d
Is Chargebee still down?
No, this incident was resolved 2026-09-03 19:53 UTC. For Chargebee's live state, see https://down.guide/chargebee.
How long did it last?
50m, from 2026-09-03 19:03 UTC to 2026-09-03 19:53 UTC, by the times Chargebee posted.
What caused it?
Chargebee hasn't published a root cause. If it does, it shows here.
Where does this come from?
Chargebee's official status page, https://status.chargebee.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.