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ClickHouse Cloud

Monitoring and billing impact on customer services in ap-southeast-1

Degraded Lasted 3h 27m · started · ClickHouse Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
ap-southeast-1, eu, eu-west-1
Down Index
32of 100

What to do

  • Check whether you use ClickHouse Cloud in ap-southeast-1, eu, eu-west-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 27m it lasted.

    Anything that failed between 2026-07-24 13:07 UTC and 2026-07-24 16:33 UTC may need a replay.
  • Subscribe to ClickHouse Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clickhouse-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ClickHouse Cloud 5

  1. investigating

    Monitoring and billing is degraded in eu-west-1. Specifically: Monitoring dashboards will not contain the latest data Metric-based notification will not be sent Missing metrics in prometheus endpoints Billing metering is not currently updating Autoscaling recommendations are not being applied

    provider

  2. resolved

    Issue is now resolved. Currently backfilling metrics for dashboards.

    provider

  3. investigating

    We are investigating an issue impacting customer services in ap-southeast-1. Some services may experience degraded availability.

    provider

  4. monitoring

    The issue with monitoring and billing in ap-southeast-1 is resolved. We are now backfilling the missing data.

    provider

  5. resolved

    Backfill of data for ap-southeast-1 is complete.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-11de4251ee

Is ClickHouse Cloud still down?

No, this incident was resolved 2026-07-24 16:33 UTC. For ClickHouse Cloud's live state, see https://down.guide/clickhouse-cloud.

How long did it last?

3h 27m, from 2026-07-24 13:07 UTC to 2026-07-24 16:33 UTC, by the times ClickHouse Cloud posted.

What was affected?

ClickHouse Cloud named in ap-southeast-1, eu, eu-west-1.

What caused it?

ClickHouse Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

ClickHouse Cloud's official status page, https://status.clickhouse.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.