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ClickHouse Cloud

Intermittent Issues with the Support tab

Degraded Lasted 13h 50m · started · ClickHouse Cloud's page

Level
confirmed
Worst impact
Degraded
Down Index
23of 100

What to do

  • Check whether your product depends on ClickHouse Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 50m it lasted.

    Anything that failed between 2026-09-16 10:16 UTC and 2026-09-17 00:05 UTC may need a replay.
  • Subscribe to ClickHouse Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clickhouse-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ClickHouse Cloud 4

  1. investigating

    We are investigating an issue with Salesforce that is affecting our Support tab. Some users may experience errors when accessing or managing support requests. Retrying the action usually resolves the issue. Our team is working to restore normal service, and we will provide an update as soon as more information becomes available. Thank you for your patience.

    provider

  2. identified

    We have confirmed that the impact to our Support tab is related to this [Salesforce incident](https://status.salesforce.com/incidents/20004433 "Salesforce incident"). Salesforce is rolling out a fix, and we are seeing strong signs of recovery. We have observed no further errors for nearly an hour and will continue monitoring the situation closely. We will provide another update when the incident is resolved or if any new information becomes available.

    provider

  3. monitoring

    We are currently in monitoring phase. No errors have been observed in 2 hours and are awaiting confirmation from Salesforce before fully resolving the incident.

    provider

  4. resolved

    Salesforce has confirmed the incident is resolved on their end.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8daf0001f0

Is ClickHouse Cloud still down?

No, this incident was resolved 2026-09-17 00:05 UTC. For ClickHouse Cloud's live state, see https://down.guide/clickhouse-cloud.

How long did it last?

13h 50m, from 2026-09-16 10:16 UTC to 2026-09-17 00:05 UTC, by the times ClickHouse Cloud posted.

What caused it?

ClickHouse Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

ClickHouse Cloud's official status page, https://status.clickhouse.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.