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ClickHouse Cloud

Distributed Cache performance degradation in AWS us-east-1

Degraded Lasted 3h 59m · started · ClickHouse Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
us, us-east-1
Down Index
28of 100

What to do

  • Check whether you use ClickHouse Cloud in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 59m it lasted.

    Anything that failed between 2026-09-14 20:36 UTC and 2026-09-15 00:35 UTC may need a replay.
  • Subscribe to ClickHouse Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clickhouse-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ClickHouse Cloud 4

  1. investigating

    ClickHouse is investigating degraded Distributed Cache performance affecting multiple ClickHouse Cloud customers. Distributed Cache is a feature currently in Private Preview. We will provide further updates as they become available.

    provider

  2. identified

    ClickHouse has identified the cause and proceeding with remedying impacted services.

    provider

  3. monitoring

    Impacted services have been updated and are now fully operational. ClickHouse is monitoring.

    provider

  4. resolved

    This incident has been resolved. Distributed Cache performance in the region is back to normal. Please contact ClickHouse Support if any services in the Distributed Cache Private Preview are experiencing any remaining issues:

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-dfefc5891f

Is ClickHouse Cloud still down?

No, this incident was resolved 2026-09-15 00:35 UTC. For ClickHouse Cloud's live state, see https://down.guide/clickhouse-cloud.

How long did it last?

3h 59m, from 2026-09-14 20:36 UTC to 2026-09-15 00:35 UTC, by the times ClickHouse Cloud posted.

What was affected?

ClickHouse Cloud named in us, us-east-1.

What caused it?

ClickHouse Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

ClickHouse Cloud's official status page, https://status.clickhouse.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.