- Level
- confirmed
- Worst impact
- Degraded
- Regions
- us, us-east-1
- Down Index
- 31of 100
What to do
Check whether you use ClickHouse Cloud in us, us-east-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 5h it lasted.
Anything that failed between 2026-09-15 18:57 UTC and 2026-09-17 00:43 UTC may need a replay.Subscribe to ClickHouse Cloud's feed to hear about the next one first. RSS feed
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Updates from ClickHouse Cloud 6
- investigating
Currently investigating failures on AWS us-east-1 for customers using ClickPipes on Kinesis in this region.
provider
- identified
The issue has been identified as a change on AWS related to Kinesis IAM permissions and appears to be currently isolated to us-east-1. While we work with AWS to mitigate this issue, we recommend to update your IAM policy to include a trailing wildcard (`/*`) to the resource for the `kinesis:RegisterStreamConsumer` action like so: ``` { "Effect": "Allow", "Action": [ "kinesis:RegisterStreamConsumer" ], "Resource": [ "arn:aws:kinesis:{REGION}:{ACCOUNT_ID}:stream/{STREAM_NAME}/*" ] } ``` Once this is applied, you must restart your ClickPipe for the changes to take affect.
provider
- identified
AWS has confirmed the issue on their end and are in the process of rolling back the change. The ETA for this rollback in us-east-1 is by end of day tomorrow. Signs of gradual recovery are expected in us-east-1 as the rollback progresses across AZs during this time. In the meantime, if your ClickPipe is still affected, please update your IAM policy as instructed in the previous status update.
provider
- identified
AWS has confirmed that on September 15, 2026, beginning at 11:15 AM PDT, customers experienced elevated AccessDeniedException errors when calling the RegisterStreamConsumer API for Amazon Kinesis Data Streams (Kinesis) in the N. Virginia (us-east-1) Region. The root cause was a recent change that introduced a defect in how RegisterStreamConsumer requests are authorized, causing each request to be evaluated against the specific consumer resource (for example, `arn:aws:kinesis: : :stream/ /consumer/ `) rather than the stream resource (for example, `arn:aws:kinesis: : :stream/ `). As a result, IAM policies that granted kinesis:RegisterStreamConsumer only at the stream level, which previously succeeded and aligns with our published documentation, no longer matched the request and returned AccessDeniedException. AWS has begun rolling back this change in the affected Region, and expect calls that were previously permitted at the stream level to succeed again once the rollback completes on September 16, 2026, by 6:00 PM PDT. As a workaround, please update your IAM policy as instructed in the previous status update.
provider
- identified
AWS has confirmed that on September 15, 2026, beginning at 11:15 AM PDT, customers experienced elevated AccessDeniedException errors when calling the RegisterStreamConsumer API for Amazon Kinesis Data Streams (Kinesis) in the N. Virginia (us-east-1) Region. The root cause was a recent change that introduced a defect in how RegisterStreamConsumer requests are authorized, causing each request to be evaluated against the specific consumer resource (for example, `arn:aws:kinesis: : :stream/ /consumer/ `) rather than the stream resource (for example, `arn:aws:kinesis: : :stream/ `). As a result, IAM policies that granted kinesis:RegisterStreamConsumer only at the stream level, which previously succeeded and aligns with our published documentation, no longer matched the request and returned AccessDeniedException. AWS has begun rolling back this change in the affected Region, and expect calls that were previously permitted at the stream level to succeed again once the rollback completes on September 16, 2026, by 6:00 PM PDT. As a workaround, please update your IAM policy as instructed in the previous status update.
provider
- resolved
This incident has been resolved. AWS has confirmed that the Enhanced Fanhout (EFO) Kinesis pipes in us-east-1 region are fully operational. Please contact ClickHouse Support if you experience any further issues:
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-f938685a5f
Is ClickHouse Cloud still down?
No, this incident was resolved 2026-09-17 00:43 UTC. For ClickHouse Cloud's live state, see https://down.guide/clickhouse-cloud.
How long did it last?
1d 5h, from 2026-09-15 18:57 UTC to 2026-09-17 00:43 UTC, by the times ClickHouse Cloud posted.
What was affected?
ClickHouse Cloud named in us, us-east-1.
What caused it?
ClickHouse Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
ClickHouse Cloud's official status page, https://status.clickhouse.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.