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Cloudinary

Webhook notifications are currently delayed in EU and AP regions

Degraded Lasted 3h 51m · started · Cloudinary's page

Level
confirmed
Worst impact
Degraded
Components
Upload API - EU, Upload API - AP
Regions
eu

What to do

  • Check whether you use Cloudinary Upload API - EU, Upload API - AP in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 51m it lasted.

    Anything that failed between 2025-05-30 09:01 UTC and 2025-05-30 12:52 UTC may need a replay.
  • Subscribe to Cloudinary's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudinary 4

  1. investigating

    We are currently investigating an issue related to Webhook notifications. From Yesterday 11 AM UTC, you may encounter delays in receiving notifications. Our team is actively investigating the issue to identify the root cause and implement a resolution.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-072b0b99d7

Is Cloudinary still down?

No, this incident was resolved 2025-05-30 12:52 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.

How long did it last?

3h 51m, from 2025-05-30 09:01 UTC to 2025-05-30 12:52 UTC, by the times Cloudinary posted.

What was affected?

Cloudinary named Upload API - EU, Upload API - AP in eu.

What caused it?

Cloudinary hasn't published a root cause. If it does, it shows here.

Where does this come from?

Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.