Issues accessing the Cloudinary web UI

What to do

• Check whether you use Cloudinary Digital Asset Management (DAM), Management Console. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 47m it lasted.

  Anything that failed between 2026-10-16 20:06 UTC and 2026-10-16 21:53 UTC may need a replay.

• Subscribe to Cloudinary's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudinary 3

1. investigatingOct 16, 2026, 8:06 PM UTC

   We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it. Image and video delivery, uploads and API requests using API credentials are not affected. We will post another update as soon as we have more information.

   provider

2. monitoringOct 16, 2026, 9:08 PM UTC

   A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again.

   provider

3. resolvedOct 16, 2026, 9:53 PM UTC

   This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.

   provider

Corrections

None so far.

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