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Cloudinary

Media Library / asset visibility

Degraded Lasted 1d · started · Cloudinary's page

Level
confirmed
Worst impact
Degraded
Components
Media Delivery
Down Index
34of 100

What to do

  • Check whether you use Cloudinary Media Delivery. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d it lasted.

    Anything that failed between 2026-08-13 17:04 UTC and 2026-08-14 17:45 UTC may need a replay.
  • Subscribe to Cloudinary's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudinary 4

  1. investigating

    Since approximately 12:30 UTC, some users may experience issues where assets not appearing when browsing folders in the Media Library. Affected assets remain available and may still be accessible through search. Our team is investigating the issue and working to restore normal folder visibility. We will provide another update as soon as more information is available.

    provider

  2. identified

    We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution. Asset delivery is not impacted. We will provide another update as soon as more information is available.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c600efbc6a

Is Cloudinary still down?

No, this incident was resolved 2026-08-14 17:45 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.

How long did it last?

1d, from 2026-08-13 17:04 UTC to 2026-08-14 17:45 UTC, by the times Cloudinary posted.

What was affected?

Cloudinary named Media Delivery.

What caused it?

Cloudinary hasn't published a root cause. If it does, it shows here.

Where does this come from?

Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.