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Degraded performances when using the Media Library

Degraded Lasted 1h 18m · started · Cloudinary's page

Level
confirmed
Worst impact
Degraded
Components
Digital Asset Management (DAM), Media Library Widget
Down Index
30of 100

What to do

  • Check whether you use Cloudinary Digital Asset Management (DAM), Media Library Widget. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 18m it lasted.

    Anything that failed between 2026-01-08 15:47 UTC and 2026-01-08 17:05 UTC may need a replay.
  • Subscribe to Cloudinary's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudinary 3

  1. investigating

    Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

    provider

  2. monitoring

    Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-32ac6a32ee

Is Cloudinary still down?

No, this incident was resolved 2026-01-08 17:05 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.

How long did it last?

1h 18m, from 2026-01-08 15:47 UTC to 2026-01-08 17:05 UTC, by the times Cloudinary posted.

What was affected?

Cloudinary named Digital Asset Management (DAM), Media Library Widget.

What caused it?

Cloudinary hasn't published a root cause. If it does, it shows here.

Where does this come from?

Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.