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Cloudinary

Webhook Notification Delivery Delays

Degraded Lasted 22h 39m · started · Cloudinary's page

Level
confirmed
Worst impact
Degraded
Components
Webhooks / HTTP notifications - US
Regions
us
Down Index
38of 100

What to do

  • Check whether you use Cloudinary Webhooks / HTTP notifications - US in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 22h 39m it lasted.

    Anything that failed between 2025-07-03 10:13 UTC and 2025-07-04 08:52 UTC may need a replay.
  • Subscribe to Cloudinary's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudinary 6

  1. investigating

    We are currently experiencing delays in our webhook notification delivery system. Customers may observe that webhook events are delivered later than expected. Our engineering team is actively investigating the root cause and working to restore normal delivery speeds. We will provide updates as more information becomes available.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. investigating

    We are aware that webhook notifications aren't being received and are investigating it.

    provider

  5. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  6. resolved

    After several hours of further monitoring, we've confirmed that webhooks notification queues have remained stable and new notifications are being processed as expected.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6097523595

Is Cloudinary still down?

No, this incident was resolved 2025-07-04 08:52 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.

How long did it last?

22h 39m, from 2025-07-03 10:13 UTC to 2025-07-04 08:52 UTC, by the times Cloudinary posted.

What was affected?

Cloudinary named Webhooks / HTTP notifications - US in us.

What caused it?

Cloudinary hasn't published a root cause. If it does, it shows here.

Where does this come from?

Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.