- Level
- confirmed
- Worst impact
- Degraded
- Components
- Billing
- Down Index
- 31of 100
What to do
Check whether you use Cloudinary Billing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 53m it lasted.
Anything that failed between 2025-12-21 10:50 UTC and 2025-12-21 14:43 UTC may need a replay.Subscribe to Cloudinary's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Cloudinary 2
- monitoring
At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-717e195783
Is Cloudinary still down?
No, this incident was resolved 2025-12-21 14:43 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.
How long did it last?
3h 53m, from 2025-12-21 10:50 UTC to 2025-12-21 14:43 UTC, by the times Cloudinary posted.
What was affected?
Cloudinary named Billing.
What caused it?
Cloudinary hasn't published a root cause. If it does, it shows here.
Where does this come from?
Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.