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Cloudinary

Some users unable to overwrite assets

Partial outage Lasted 4h 24m · started · Cloudinary's page

Level
confirmed
Worst impact
Partial outage
Components
Digital Asset Management (DAM), Media Library Widget
Down Index
43of 100

What to do

  • Check whether you use Cloudinary Digital Asset Management (DAM), Media Library Widget. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 24m it lasted.

    Anything that failed between 2025-07-03 15:27 UTC and 2025-07-03 19:51 UTC may need a replay.
  • Subscribe to Cloudinary's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudinary 3

  1. investigating

    We have received reports of an issue that is currently preventing some user accounts from overwriting assets. Our team is actively investigating the issue to identify the root cause and implement a resolution.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8c8b57b894

Is Cloudinary still down?

No, this incident was resolved 2025-07-03 19:51 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.

How long did it last?

4h 24m, from 2025-07-03 15:27 UTC to 2025-07-03 19:51 UTC, by the times Cloudinary posted.

What was affected?

Cloudinary named Digital Asset Management (DAM), Media Library Widget.

What caused it?

Cloudinary hasn't published a root cause. If it does, it shows here.

Where does this come from?

Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.