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Cloudinary

Elevated Errors on Transformations

Degraded Lasted 4h 40m · started · Cloudinary's page

Level
confirmed
Worst impact
Degraded
Components
Media Transformation API - US, Media Delivery
Regions
us
Down Index
36of 100

What to do

  • Check whether you use Cloudinary Media Transformation API - US, Media Delivery in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 40m it lasted.

    Anything that failed between 2025-10-16 07:36 UTC and 2025-10-16 12:16 UTC may need a replay.
  • Subscribe to Cloudinary's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudinary 3

  1. investigating

    We’re currently experiencing elevated error rates in Transformations within the US region starting at 5:55 AM UTC. Our team is investigating the issue and working to restore normal functionality as soon as possible.

    provider

  2. monitoring

    A fix has been implemented (7:20 UTC), and error rates have returned to normal as of 07:47 UTC. We are continuing to monitor the system.

    provider

  3. resolved

    The incident has been resolved. If you continue to experience issues, please contact Support for assistance.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b0a27288a6

Is Cloudinary still down?

No, this incident was resolved 2025-10-16 12:16 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.

How long did it last?

4h 40m, from 2025-10-16 07:36 UTC to 2025-10-16 12:16 UTC, by the times Cloudinary posted.

What was affected?

Cloudinary named Media Transformation API - US, Media Delivery in us.

What caused it?

Cloudinary hasn't published a root cause. If it does, it shows here.

Where does this come from?

Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.