- Level
- confirmed
- Worst impact
- Degraded
- Components
- Media Transformation API - US, Media Transformation API - EU, Media Transformation API - AP, Upload API - US, Upload API - EU, Upload API - AP, Admin API - US, Admin API - AP, Admin API - EU
- Regions
- eu, us
- Down Index
- 39of 100
What to do
Check whether you use Cloudinary Media Transformation API - US, Media Transformation API - EU, Media Transformation API - AP, Upload API - US and 5 more in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 37m it lasted.
Anything that failed between 2025-06-29 11:58 UTC and 2025-06-29 14:34 UTC may need a replay.Subscribe to Cloudinary's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Cloudinary 3
- identified
We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-b5573653d0
Is Cloudinary still down?
No, this incident was resolved 2025-06-29 14:34 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.
How long did it last?
2h 37m, from 2025-06-29 11:58 UTC to 2025-06-29 14:34 UTC, by the times Cloudinary posted.
What was affected?
Cloudinary named Media Transformation API - US, Media Transformation API - EU, Media Transformation API - AP, Upload API - US and 5 more in eu, us.
What caused it?
Cloudinary hasn't published a root cause. If it does, it shows here.
Where does this come from?
Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.