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Possible degradation in super resolution results

Degraded Lasted 2h 26m · started · Cloudinary's page

Level
confirmed
Worst impact
Degraded
Down Index
30of 100

What to do

  • Check whether your product depends on Cloudinary. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 26m it lasted.

    Anything that failed between 2025-06-03 16:33 UTC and 2025-06-03 18:59 UTC may need a replay.
  • Subscribe to Cloudinary's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudinary 3

  1. identified

    Around ~3 hours ago, the super resolution model was deployed to fix a customer issue. This introduced possible degradation in some super resolution results. We are working on the fix.

    provider

  2. monitoring

    A fix has been deployed, and we are monitoring.

    provider

  3. resolved

    The issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-befa174bbb

Is Cloudinary still down?

No, this incident was resolved 2025-06-03 18:59 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.

How long did it last?

2h 26m, from 2025-06-03 16:33 UTC to 2025-06-03 18:59 UTC, by the times Cloudinary posted.

What caused it?

Cloudinary hasn't published a root cause. If it does, it shows here.

Where does this come from?

Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.