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Cloudinary

Collections are not being detected

Degraded Lasted 48m · started · Cloudinary's page

Level
confirmed
Worst impact
Degraded
Components
Digital Asset Management (DAM)
Down Index
28of 100

What to do

  • Check whether you use Cloudinary Digital Asset Management (DAM). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 48m it lasted.

    Anything that failed between 2025-08-13 19:33 UTC and 2025-08-13 20:21 UTC may need a replay.
  • Subscribe to Cloudinary's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudinary 3

  1. investigating

    We are currently investigating a small subset of collections that are made public are not being detected.

    provider

  2. monitoring

    On Wednesday, August 13, 2025, at 19:48:15 UTC, our team identified the cause of the issue with the collections and reverted to a known working version. We expect the Collection's functionality to be fully restored, and we are continually monitoring the status.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c162c94a36

Is Cloudinary still down?

No, this incident was resolved 2025-08-13 20:21 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.

How long did it last?

48m, from 2025-08-13 19:33 UTC to 2025-08-13 20:21 UTC, by the times Cloudinary posted.

What was affected?

Cloudinary named Digital Asset Management (DAM).

What caused it?

Cloudinary hasn't published a root cause. If it does, it shows here.

Where does this come from?

Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.