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Cloudinary

Elevated Error Rates for Requests Using g_auto

Partial outage Lasted 2h 24m · started · Cloudinary's page

Level
confirmed
Worst impact
Partial outage
Components
Media Transformation API - AP
Down Index
40of 100

What to do

  • Check whether you use Cloudinary Media Transformation API - AP. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 24m it lasted.

    Anything that failed between 2026-07-12 10:20 UTC and 2026-07-12 12:44 UTC may need a replay.
  • Subscribe to Cloudinary's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Cloudinary 2

  1. monitoring

    An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.

    provider

  2. resolved

    The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e0ac35dad7

Is Cloudinary still down?

No, this incident was resolved 2026-07-12 12:44 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.

How long did it last?

2h 24m, from 2026-07-12 10:20 UTC to 2026-07-12 12:44 UTC, by the times Cloudinary posted.

What was affected?

Cloudinary named Media Transformation API - AP.

What caused it?

Cloudinary hasn't published a root cause. If it does, it shows here.

Where does this come from?

Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.