- Level
- confirmed
- Worst impact
- Degraded
- Components
- Digital Asset Management (DAM), Billing
- Down Index
- 35of 100
What to do
Check whether you use Cloudinary Digital Asset Management (DAM), Billing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d it lasted.
Anything that failed between 2025-10-20 13:29 UTC and 2025-10-21 14:01 UTC may need a replay.Subscribe to Cloudinary's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=cloudinary works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Cloudinary 3
- investigating
Following an incident with a third-party service provider, we’re experiencing delays in receiving and processing usage data. Until this is resolved, dashboards and reports in your account may load inconsistently or appear out of date (missing the last few hours of usage).
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
The affected delivery and usage reports should now be fully operational. If you're still experiencing issues loading usage reports or dashboards and the problem remains after a hard refresh of your browser, please open a support request for our team to check the details.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fad1dc65a4
Is Cloudinary still down?
No, this incident was resolved 2025-10-21 14:01 UTC. For Cloudinary's live state, see https://down.guide/cloudinary.
How long did it last?
1d, from 2025-10-20 13:29 UTC to 2025-10-21 14:01 UTC, by the times Cloudinary posted.
What was affected?
Cloudinary named Digital Asset Management (DAM), Billing.
What caused it?
Cloudinary hasn't published a root cause. If it does, it shows here.
Where does this come from?
Cloudinary's official status page, https://status.cloudinary.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.