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CockroachDB Cloud

Standard and Basic cluster creation on AWS delayed

Major outage Lasted 6h 16m · started · CockroachDB Cloud's page

Level
confirmed
Worst impact
Major outage
Components
CockroachDB Basic/Standard
Regions
us
Down Index
48of 100

What to do

  • Check whether you use CockroachDB Cloud CockroachDB Basic/Standard in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 16m it lasted.

    Anything that failed between 2025-10-31 15:54 UTC and 2025-10-31 22:09 UTC may need a replay.
  • Subscribe to CockroachDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cockroachdb works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from CockroachDB Cloud 7

  1. investigating

    We are investigating errors that are causing delays in creation of Basic and Standard clusters on AWS. Basic and Standard cluster creation on GCP is operating normally at this time.

    provider

  2. investigating

    We are investigating errors with Basic and Standard clusters on AWS. Cluster creation, certain cluster edit operations (such as adding a region), and certain CockroachDB Cloud Console functionality (such as listing databases or users) are also impacted. Basic and Standard clusters on GCP are operating normally at this time.

    provider

  3. identified

    We have identified the cause of cluster creation failures impacting Basic and Standard AWS clusters. As a precautionary measure, while we apply a fix, we have disabled all cluster creation in Cockroach Cloud. We will restore cluster creation when it is safe to do so. There is no SQL availability impact to any existing clusters. We will update here by 3:00 PM US/Eastern with more information.

    provider

  4. identified

    We are continuing to work on a fix for this issue. Next update will be by 4:00 PM US/Eastern time.

    provider

  5. identified

    We are continuing to work on a fix for this issue. Next update will be by 4:30 PM US/Eastern time.

    provider

  6. monitoring

    We have resolved the underlying issue that was preventing cluster creation and other cluster operations. We have re-enabled cluster creation on all clouds. We will monitor the situation to ensure that everything continues to operate normally.

    provider

  7. resolved

    All cluster operations are working normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6dd018897c

Is CockroachDB Cloud still down?

No, this incident was resolved 2025-10-31 22:09 UTC. For CockroachDB Cloud's live state, see https://down.guide/cockroachdb.

How long did it last?

6h 16m, from 2025-10-31 15:54 UTC to 2025-10-31 22:09 UTC, by the times CockroachDB Cloud posted.

What was affected?

CockroachDB Cloud named CockroachDB Basic/Standard in us.

What caused it?

CockroachDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

CockroachDB Cloud's official status page, https://status.cockroachlabs.cloud, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.