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CockroachDB Cloud

Degraded connectivity between clusters and external services.

Degraded Lasted 11h 14m · started · CockroachDB Cloud's page

Level
confirmed
Worst impact
Degraded
Components
CockroachDB Basic/Standard, CockroachDB Advanced
Down Index
26of 100

What to do

  • Check whether you use CockroachDB Cloud CockroachDB Basic/Standard, CockroachDB Advanced. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11h 14m it lasted.

    Anything that failed between 2024-01-24 04:51 UTC and 2024-01-24 16:05 UTC may need a replay.
  • Subscribe to CockroachDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=cockroachdb works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from CockroachDB Cloud 4

  1. identified

    A subset of clusters are unable to reach external services, affecting features like CMEK, log export, and metrics export on impacted clusters. The clusters themselves remain available. We're actively working on a mitigation and will post updates until the issue is resolved.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. identified

    Fix has been identified and deployment to impacted clusters in progress. All CockroachDB Serverless environments are mitigated now.

    provider

  4. resolved

    Fix deployed on all affected clusters. CockroachDB Dedicated is mitigated as well. All services back to normal and incident closed.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-827955a645

Is CockroachDB Cloud still down?

No, this incident was resolved 2024-01-24 16:05 UTC. For CockroachDB Cloud's live state, see https://down.guide/cockroachdb.

How long did it last?

11h 14m, from 2024-01-24 04:51 UTC to 2024-01-24 16:05 UTC, by the times CockroachDB Cloud posted.

What was affected?

CockroachDB Cloud named CockroachDB Basic/Standard, CockroachDB Advanced.

What caused it?

CockroachDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

CockroachDB Cloud's official status page, https://status.cockroachlabs.cloud, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.